FAQ

Questions, answered.

Answers about DGC Share seats, the ₹999 fare, luggage, cancellation rules and managing a paid booking.

01How do I reserve a DGC Share seat?

Choose Dhanbad and Durgapur Airport in the homepage search, select the travel date and check live availability. When seats are available, review the journey details and complete the secure Razorpay checkout.

02Where is DGC Share operating now?

DGC currently serves only Dhanbad ↔ Durgapur Airport, with designated Dhanbad route points and scheduled departures in both directions. Booking requests are available only for this route.

03What is the published Durgapur Airport Shuttle fare?

The fare is ₹999 per passenger for each one-way journey. A round trip includes two journeys, and the complete payable amount updates before checkout.

04What is included in the luggage allowance?

Each booked passenger may bring one check-in bag and one cabin bag. Luggage carried for minors is included in the booking’s total allowance.

05When can I cancel?

Share bookings may be cancelled until 9:00 AM IST on the date two calendar days before that journey’s travel date. A cancellation fee of ₹100 per person applies; the remaining fare is refundable. After that deadline—or for bookings made within 48 hours of travel—the journey is non-refundable. Round trips can be cancelled in full, or as onward-only or return-only, from Manage booking. See the Cancellation & refunds page for full details.

06How do I retrieve my ticket, invoice or cancellation receipt?

Sign in to Manage account with the mobile number used for the booking. After OTP verification, the available ticket, invoice and cancellation documents can be downloaded from the secure account view.

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